Distance contract

The seller of the goods offered in this online store is SIA Iron Design, registration No. 5020330641, registered address: 1905. gada iela 39B, Koknese, Aizkraukles novads, LV-5113 (hereinafter referred to as the Seller), and the person who places an order and makes a purchase on the www.irondesign.lv website (hereinafter referred to as the Buyer) enter into this distance contract. This distance contract applies to all orders and purchases made on the www.irondesign.lv website:

The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order.

Ordering, delivery and payment

The Buyer orders goods through this website, specifying the type and quantity of goods to be purchased. The Buyer may pay for the goods using the payment tools provided in the online store or by paying the invoice prepared by the Seller for the order and sent to the Buyer by email. The invoice is prepared electronically and is valid without a signature.

The Seller shall deliver the goods no later than 15 days after receiving payment for them, with the delivery time agreed with the Buyer. Delivery times for individual orders will be agreed separately with the Buyer.

Right of withdrawal

The Buyer has the right to withdraw from the purchase within 14 calendar days of receiving the goods by sending the Seller a notice of withdrawal. The Seller will email the Buyer a withdrawal form upon request.

The Buyer must return the goods to the Seller within 7 days of sending the notice of withdrawal. The Buyer shall bear all costs associated with returning the goods to the Seller.

The Buyer cannot exercise the right of withdrawal if:

• the ordered goods cannot be returned due to their nature, or are perishable or quickly consumed;
• the ordered goods have been made specifically for the Buyer to an individual order;

If the Buyer wishes to exercise the right of withdrawal, the following recommendations and conditions should be taken into account:

The goods being returned must not have been used (taking into account the nature of the goods). If the condition of the goods being returned has deteriorated due to improper storage, the Buyer is not entitled to exercise the right of withdrawal.

If the Buyer wishes to exercise the right of withdrawal, they must contact the Seller by email at [email protected]. The Buyer will receive a withdrawal form from the Seller, which they must complete and send to the Seller at the email address above.

Section 12, Paragraph six of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for preserving the quality and safety of the goods during the period for exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer's exercise of the right of withdrawal or to deduct compensation if the goods have been damaged through careless handling during use or failure to follow the instructions, if the original packaging has been lost, or if the packaging has been substantially damaged.

Refund procedure

The Seller shall refund the amount paid by the Buyer, less any costs that the Buyer must bear under this contract, without undue delay and no later than 14 days from the day the Seller receives the Buyer's timely notice of withdrawal. The Seller shall make the refund using the same payment method used by the Buyer.

Data processing

By entering the required information when placing an order, the Buyer confirms that they have read and agree that the data they provide will be used so that the Seller can accept the Buyer's order and deliver the goods in accordance with applicable laws and regulations. By entering this information, the Buyer agrees to receive notifications related to the processing of their order at the email address provided.